Track Your Shipment
Real-time updates on your package location
How to Track Your Shipment
Find your tracking number in your booking confirmation email. It looks like PW-123A-456B78C9
Live tracking
Track with confidence
Stay informed from pickup to delivery with clear shipment status, timeline, and route updates.
FAQ
Tracking FAQs
Everything you need to know before checking your shipment.
Where can I find my tracking number?
Your tracking number is provided when your booking is confirmed. It appears on the booking confirmation screen and in your confirmation email.
What does a tracking number look like?
Tracking numbers follow the format PW-123A-456B78C9 — “PW-” followed by three digits, a letter, and eight alphanumeric characters.
How do I track my shipment?
Enter your tracking number in the box above and select Track Package. The page looks up your shipment and shows its current status, progress, and route.
What happens after I enter my tracking number?
The page verifies your tracking number, then shows a loading card while it confirms your shipment details. Once complete, your shipment timeline and route appear.
What should I do if my tracking number isn't found?
Double-check the number from your booking confirmation and try again. If it still isn't found, contact our support team and we'll help.